Privacy Policy
1) Introduction
This Privacy Policy explains how [Company Name] collects, uses, and protects your personal information when you use our website or contact us for ambulance services in Morocco.
2) Information We Collect
- Contact details (phone number, name, WhatsApp contact)
- Location information shared during emergencies
- Basic information related to the transport request
- Technical data (IP address, browser type) for website security
3) How We Use Your Information
- To dispatch ambulances and provide medical transport
- To communicate with you by phone or WhatsApp
- To improve our services and website performance
- To comply with legal and operational obligations
4) Medical & Sensitive Information
Any medical or health-related information shared is treated as confidential and used strictly for service delivery and patient safety.
5) Data Sharing
We do not sell your personal data. Information may be shared only with:
- Medical professionals involved in the transport
- Hospitals or clinics when required for care
- Authorities if legally required
6) WhatsApp & Phone Calls
When you contact us via WhatsApp or phone, communication may pass through third-party platforms. We recommend reviewing their privacy policies as well.
7) Cookies
This website may use basic cookies for security and performance. We do not use cookies for advertising or tracking without consent.
8) Data Security
We take reasonable technical and organizational measures to protect your information against loss, misuse, or unauthorized access.
9) Data Retention
Personal data is kept only as long as necessary for operational, legal, or safety purposes.
10) Your Rights
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion where legally possible
11) Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
12) Contact Us
If you have questions about this Privacy Policy:
Phone: +212 6 00 00 00 00
Email: contact@yourdomain.com